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Standards and international Affairs Directorate


Director – Dmitry Volvach
 
Primary responsibilities: 

  • creating and implementing standard of operation and quality management of the FTS and local tax authorities;
  • development and implementation of FTS policy on customer management, increasing quality and accessibility of state services provided by the FTS and implementation of quality management standards;
  • increasing quality and accessibility of services provided to taxpayers by the FTS and local tax authorities;
  • increasing quality and accessibility of state services provided by the FTS;
  • arranging the participation of the FTS in international organizations, bilateral and multilateral international cooperation on tax issues;
  • coordination of tax authorities’ activity on analyzing international practice on tax issues, market processes and pricing, bilateral and multilateral international cooperation on tax matters;
  • exchange of tax information with competent authorities abroad within international tax agreements of the Russian Federation.